At Purdue University, and across the country, Spin employees are increasing the frequency with which they disinfect scooters.

Spin is deeply committed to the health and wellness of all of our employees and riders as the global community grapples with COVID-19. As a shared service that communities around the country rely on for daily transportation services, we feel that it is critical to keep you updated on how we are ensuring the well-being of our community. And as many people will be seeking alternatives to traveling on buses or trains for necessary trips, we are diligently working to both assure our service is a lower-risk option and to educate the public on the best ways for them to minimize the risk of spreading COVID-19.

We are closely monitoring for updates from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and local public health agencies. If we must reduce, pause or suspend our service at any point during this outbreak, we will immediately notify our partners, employees, and our riders of this change.

What Spin Is Doing:

• Spin has increased the frequency with which we disinfect our scooters. Every time a scooter enters the warehouse, the upper mast and handlebars are disinfected in accordance with standard operating procedures provided to each market (see picture below).

Above is an excerpt from our standard operating procedure for disinfecting scooters in all of our markets.

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• All employees are required to wear gloves whenever they are handling scooters.
• All high-traffic surfaces, in both Spin warehouses and out in the field, must be cleaned daily with disinfectant. These items include the truck cab of all Spin vans, tables, countertops, doorknobs, handles, tools, keyboards and employees’ phones.

*Our sanitization practices and additional safety protocols are in accordance with the Centers for Disease Control and Prevention’s (CDC) guidelines.

A Few Steps Our Riders Can Take:

• Follow your local government’s guidance and only travel if you must.
• We encourage you to disinfect the handlebars on a scooter before and after taking a ride, as you would with any shared or public surface.
• Use hand sanitizer that contains at least 60% alcohol or wash your hands with soap before and after your ride. You can also wear gloves as a preventative measure.
• For more information about COVID-19 and the precautionary measures you can take, please review the World Health Organization and Centers for Disease Control and Prevention guidelines.

Our employees working on-the-ground in local communities, make our business possible. We want to ensure that all of our employees, both salaried and hourly, have the ability to take the precautions necessary to keep themselves, their families and our communities healthy.

Here are the following measures we are taking to support our hourly employees:

• To ensure our hourly employees are not choosing work over their health, we are providing five additional days of paid wellness leave that they can use as a precaution if they are feeling unwell.
• Any hourly employee who has a confirmed case of COVID-19 will receive up to two weeks of additional pay.
• Should a local warehouse pause operations, required by the government or by Spin due to COVID-19, all hourly workers will receive up to four weeks in pay.
• We know this is an uncertain time for our employees. That’s why we’ve established an employee support hotline for questions, comments, or concerns regarding Spin’s COVID-19 response plan.

Thanks and stay safe,

Euwyn, Derrick and Z
Co-Founders, Spin

Thanks to Derrick Ko.

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